partington MKII Service Instructions

For Partington MKII or Partington R-Series wheel / wheelset this may involve replacement of the entire wheel / wheelset or any parts deemed by Partington that require replacement on the original wheel / wheelset.

Your entitlement under Partington’s Multi-Year Crash Replacement Program is determined as follows:

• During the First year of ownership a qualifying Partington MKII or Partington R-Series wheel / wheelset under the Partington Multi-Year Crash Replacement Program will be replaced or repaired free to the original owner.
• During the Second year of ownership a qualifying Partington MKII or Partington R-Series wheel / wheelset under the Partington Multi-Year Crash Replacement Program can be replaced or repaired at 50% off the MSRP to the original owner.
• During the Third year of ownership a qualifying Partington MKII or Partington R-Series wheel / wheelset under the Partington Multi-Year Crash Replacement Program can be replaced or repaired at 40% off the MSRP to the original owner.
• During the Fourth year of ownership a qualifying Partington MKII or Partington R-Series wheel / wheelset under the Partington Multi-Year Crash Replacement Program can be replaced or repaired at 30% off the MSRP to the original owner.
• During the Fifth year of ownership a qualifying Partington MKII or Partington R-Series wheel / wheelset under the Partington Multi-Year Crash Replacement Program can be replaced or repaired at 20% off the MSRP to the original owner.
• After the Fifth year, the Partington Multi-Year Crash Replacement Program no longer applies, and any replacement or repair will be solely at your cost.

The Discount offered is based on the MSRP of the Partington MKII or Partington R-Series wheel / wheelset. Prices of wheel / wheelset may vary by location and are subject to change. Repairs to wheel / wheelset are at the sole discretion of Partington.

Important:
• The Partington Multi-Year Crash Replacement Program does not include shipping costs, duties, tariffs or handling fees which are the responsibility of the original owner, making the claim.
• It is important you register your Partington MKII or Partington R-Series wheels at the Partington website for the Partington Multi-Year Crash Replacement Program and Warranty Policy at the time of purchase. Failure to do so may exclude you from these programs.
• The Partington Multi-Year Crash Replacement Program does not carry on or apply to any repaired wheels or replacement wheels supplied under this program and may only be applied for once in respect of each original purchase of Partington wheels, subject at all times to the terms of the program.

• To be eligible the Partington wheelset must be registered on the Partington website at time of purchase (see: Insert link to Form)
• The Partington Multi-Year Crash Replacement Program only applies to the original owner of the Partington wheelset.
• The Partington wheelset must be purchased from a Partington Retailer by the original owner.
• The Crash Replacement Program only applies to Partington MKII wheels / wheelsets purchased from 1st January 2023, and Partington R-Series wheels / wheelsets purchased from 1st June 2026
• The Partington Crash Replacement Program only applies to wheel / wheelset that are damaged while riding and does not apply to wear and tear or damage that occurred in transit or transport.
• Partington MKII and R-Series wheels / wheelsets are intended for use on tarmac roads. The Partington Crash Replacement Program is void for incidents occurring on unpaved surfaces/gravel roads
• The Partington Crash Replacement Program commences from the date of the purchase and registration of the Partington wheelset by the original owner.