USER MANUAL

AUSTRALIAN DESIGNED, AUSTRALIAN MADE…

ABOUT US

Brought together by our love for cycling, partington.cc strives to design and manufacture the world’s highest performing cycling componentry. Underpinned by quality craftsmanship, and a desire to be at the forefront of innovation, we exist to propel cycling forward. In short, we’re all about uncompromised engineering for uncompromised performance. We believe as a young company, we’ve only touched the surface in terms of innovation. Our minds are brimming with ideas, and leading technology that can drive all aspects of system level bicycle performance.

PREFACE

Congratulations and welcome to the partington.cc family! Thank you for purchasing what we believe to be the world’s most technically advanced cycle wheels in the world today.

This manual provides you with important information regarding the safe use of your wheels and care strategies to ensure you get long and trouble-free service from the wheels. The safety of our customers is of paramount importance to us, so please read and understand this manual fully before installing or riding your wheels. Not observing the information and/or recommendations in the manual could result in a serious or fatal accident. Even the best products can fail if mistreated.

There is a duty of care from the customer to ensure the product is properly maintained, in good condition and used as intended. Please retain the wheel hang tags for future reference, and transfer to new owners where appropriate. If you have any questions after you read this manual, please contact our partington.cc Customer Service Team on contact.us@partington.com.au

Please register your product immediately to ensure warranty protection. If you are a second-hand owner of the product, we still encourage you to register the product, although the warranty will not endure past the standard 2 year warranty period.

The WARNING symbol indicates a hazardous situation which if not avoided, could result in fatal or serious injury

The CAUTION symbol indicates a hazardous situation which if not avoided, could result in serious or minor injury

The NOTICE! symbol indicates a risk of damage to the product.

PERMITTED TIRE SIZES AND PRESSURES

Tubeless system:

  • Minimum tyre size:25mm
  • Maximum tyre size:34mm
  • Maximum tyre pressure: 80psi / 5.5bar / 550kPa

Tube (clincher) system:

  • Minimum tyre size:25mm
  • Maximum tyre size:34mm
  • Maximum tyre pressure:101.5psi / 7bar / 700kPa

The shape of the R-Series rim is aero optimised for 25mm front tyre, paired with 28mm rear tyre, but we identify this size suiting smaller riders. Therefore, recommended tire sizes for R-Series wheels is bracketed by two weight categories:

For riders weighing <70kg (<155lbs) 25mm front tyre, paired with 28mm rear tyre

For riders weighing >70kg (>155ibs) 28mm front tyre, paired with 30mm rear tyre.

Initial tyre pressure set-up guide

front wheel

tyre size - tubeless
System weight [kg] 25c 28c 30c 32c 34c
50 69psi 57
55 71 59 51
60 73 61 53
65 75 63 55
70 77 65 57
75 79 67 59 51
80 69 61 53
85 71 63 55
90 73 65 57
95 75 67 59 51
100 77 69 61 53
105 79 71 63 55
110 73 65 57
tyre size - clincher
25c 28c 30c 32c 34c
76 63 54 45 36
78 65 56 47 39
80 67 58 50 41
83 69 61 52 43
85 72 63 54 45
87 74 65 56 47
89 76 67 58 50
91 78 69 61 52
94 80 72 63 54
96 83 74 65 56
98 85 76 67 58
100 87 78 69 61
89 80 72 63

Rear wheel

tyre size - tubeless
System weight [kg] 25c 28c 30c 32c 34c
50 72 60 52
55 74 62 54
60 76 64 56
65 78 66 58 50
70 80 68 60 52
75 70 62 54
80 72 64 56
85 74 66 58 50
90 76 68 60 52
95 78 70 62 54
100 72 64 56
105 74 66 58
110 76 68 60
tyre size - clincher
25c 28c 30c 32c 34c
79 66 57 48 40
81 68 59 51 42
84 70 62 53 44
86 73 64 55 46
88 75 66 57 48
90 77 68 59 51
92 79 70 62 53
95 81 73 64 55
97 84 75 66 57
99 86 77 68 59
101 88 79 70 62
90 81 73 64
92 84 75 66

Please observe the maximum tyre pressure! Failure to do so could result in fatal or serious injury. This wheel system has been developed to support the latest in tubeless technology, centred around sizes 25-34mm. Tire manufacturers recommendations should also be taken into consideration, but the user should always be limited by the lower value.

Any use other than the intended use can lead to accidents resulting in serious injury or fatality. The partington.cc R39/44 Wheelset is designed solely for:

  • Installation on disc brake specific road bicycles using 12mm threaded through axles.
  • For use on sealed, paved or asphalt surfaces.
  • For installation of 700c clincher or tubeless specific tyres that comply with European Tyre & Rim Technical Organisation standards.
BASIC PRECAUTIONS > RIDING

Riding a bicycle always involves potential danger to both the rider and others around. Even with the proper use of approved safety devices and equipment, accidents resulting in injury or death can occur. Acknowledge these risks and be conscious of these risks and ride within the ability of yourself and those around you. Do not overestimate your technical ability!

Risk of accident through damaged wheels

Avoid riding through potholes, over curbs, steps, rough edges or compromised road surfaces. Check your wheels regularly for damage — particularly the outer perimeter of the rim which is most susceptible to impact damage. If any dents, cracks, large areas of abrasion or other abnormalities are present, then contact us direct at: contact.us@partington.com.au to arrange an inspection.

Never ride damaged wheels. Do not continue to use your bike after a serious crash, before getting the whole bike inspected by the respective manufacturers and receiving conformation that your equipment is without damage, and safe to use.

BASIC PRECAUTIONS > CARE

Be aware of your own technical ability. The hubs are the only serviceable part(s) outside of the factory, but even here, good technical competence and prior experience is essential. Follow only partington.cc service instructions. Servicing the hubs inside warranty should only be completed by a partington.cc approved Partner.

Clean and inspect wheels regularly. Clean with only light detergents. For more stubborn residues such as tar, the frugal use of isopropyl alcohol is permitted. Never use a pressure washer or steam system to clean your wheels. Use light dedicated bicycle cleaning detergents only. Ensure the disc brake rotors are not contaminated during any cleaning. If in doubt, source a dedicated disc brake cleaning product from your local bike store.

STORAGE & TRANSPORT

Your wheels are designed to be exceptionally strong in-service for as-intended use. However, they are still vulnerable to abuse and improper storage. The sidewalls of the rim are of highly-ordered carbon fibre, but very thin (~0.2mm at its thinnest) and supported by a structural foam material. This offers a high-performance solution for its intended application but is vulnerable to point loads and contact damage. When transporting or storing your bike/wheels, ensure suitable padding is used to provide a soft interface and an even distribution of load. If packing wheels side-by-side, avoid contact or penetration of the spaces between the spokes by the disc rotor, free-hub or cassette bodies. Such interference will likely cause damage to the spokes. Do not store your wheels with ambient temperatures above 60° Celsius.

Installing a cassette

The freehub body on your wheels can be changed in the event of a group set system change; i.e. from Shimano/SRAM 11s to SRAM XDR to Campagnolo and visa versa. Ensure that your cassette complies with the freehub body type of your rear wheel.

Shimano 11s freehub body can have a 10, 11 or 12 speed cassette installed but 10speed must be installed with a 1.9mm spacer provided with the cassette.

SRAM XDR freehub body is only suited to SRAM XDR cassettes.

Ensure your rear derailleur is properly adjusted and in good alignment. Particular attention should be made to ensure the derailleur does not interfere with the wheel spokes when shifted into the largest cassette sprocket. NOTICE! Ensure there is a minimum of 2mm clearance between the derailleur and closest spoke

Ensure your rear derailleur is properly adjusted and in good alignment. Particular attention should be made to ensure the derailleur does not interfere with the wheel spokes when shifted into the largest cassette sprocket. NOTICE! Ensure there is a minimum of 2mm clearance between the derailleur and closest spoke

INSTALLING DISC BRAKE ROTOR

Only use disc rotors from credible manufacturers

Only use ‘external drive’ type disc rotor lock rings

Follow the instructions from the manufacturer when installing your disc brake rotors Tighten to the manufacturers recommended tightening torque, but do not exceed 40 Nm!

Do not exceed the maximum tightening torque of 40 Nm

INSTALLING DISC BRAKE CALLIPERS

Ensure the proper rotor size and calliper mount is being installed.

Ensure the calliper is properly centered on the disc rotor. Retracting the pads fully will give best visibility of calliper centering

It is essential that proper installation is performed. Ensure there is a minimum of 2mm clearance between the brake calliper and closest spoke. Some variation in mating components (forks, callipers, and smaller disc rotors) may cause this clearance to become marginal. Please contact: contact.us@partington.com.au or your vendor if further support is required.

INSTALLING VALVE STEMS > TUBELESS

Your wheels have been optimised for tubeless use and will come with a tubeless valve stem assembled. This stem can be removed if the user wishes to install an inner tube as per traditional clincher format, however, please observe the following:

  • Use only the retaining nut supplied with the tubeless valve stem. Tighten only lightly by fingers.
  • Take care in both removal and re-installation of the valve stem and do not use any tools or implements to pry the valve stem or inner tube stem from the rim.
  • Use only supplied tubeless valve stems. Replacements are available by contacting sales@partington.com.au

Never exceed the maximum approved inflation pressure of either the wheel or tyre

INSTALLING TYRES > TUBELESS

Use only tubeless specific or tubeless ready tyres that are free from damage and/or excessive wear.

Never use tools or a tyre lever to mount the tyre onto the rim. We recommend the use of a quality approved tyre soap when installing tyres. Use only wide, flat plastic tyre levers to aid removal of the tyre. Do not use metal levers under any circumstances!

Use a dedicated tubeless pump to inflate and bead your tubeless tyre making certain that you do not exceed the maximum recommended tyre or wheel pressure. Tyre soap will aid the ‘seating’ of your tire if troublesome.

Once seated, release all pressure, and remove the valve stem core.

Inject 30-50ml of tyre sealant through the valve stem, then re-insert the valve stem core and inflate to ~3bar/40psi

Gyrate the wheel/tyre assembly to distribute the sealant throughout the interior of the rim and tyre. Effort should be made to bring sealant to the tyre bead rim interface to ensure a good seal.

Finally, continue inflating to your desired pressure.

Clean off any tyre sealant residue immediately.

INSTALLING TYRES > CLINCHER

Never exceed the maximum approved inflation pressure of either the wheel or the tyre.

Carefully remove the tubeless valve stem and store in a safe place. Retain the retaining nut to secure your inner tube stem.

Never use tools or a tyre lever to mount the tyre onto the rim. We recommend the use of a quality approved tyre soap when installing tyres. Use only wide, flat plastic tyre levers to aid removal of the tyre. Do not use metal levers under any circumstances!

Observe minimum and maximum pressures of both the tyre and the wheel. Follow only the highest minimum or lowest maximum described on both wheel and tyre together.

IN EVENT OF DAMAGE OR ACCIDENT

Please contact us by email contact.us@partington.com.au before shipping us your damaged or defective wheels. When returning a defective wheel, please pay for all postage. Any shipment not paid for will be returned to sender.

When returning an item for a warranty claim, please remove all accessory items not included with your purchase or subject to the warranty claim including tyres, tubes, cassettes, axles, etc. We cannot be responsible for loss or damage to accessory.

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WARRANTY POLICY

Partington provides a 2-year warranty in respect of the original retail purchase for all partington.cc products which covers material and manufacturing defect. During this period all products accepted as being faulty or defective will be repaired or replaced at no cost.

This two year period of liability starts from the date of the original retail purchase.

Liability does not extend to any damage caused by normal wear and tear, accidents, accidental damage – including damage in transit, unauthorized modifications, negligence or improper handling of the product. Any repair work carried out by persons outside of partington.cc will void the warranty.

"Original retail purchase" means the product was purchased new for the first time from us directly or from an authorised Partington retailer.

Please be aware this warranty is non-transferable and applies only to the original purchaser.

It is not valid for any subsequent owners or transferees of the product. Subject to your rights under the Australian Consumer Law or any equivalent and applicable consumer laws in the jurisdiction in which our products are sold, this warranty only applies to products that are manufactured by us and intended and authorised for sale to the public.

  • To be eligible the Partington wheelset must be registered on the Partington website at time of purchase.
  • The Partington Warranty Policy only applies to the original owner of the wheelset.
  • The Partington wheelset must be purchased from a Partington Retailer by the original owner.
  • The Partington Warranty Policy commences from the date of the purchase and registration of the Partington wheelset by the original owner.
  • If the wheel required for replacement is no longer made, Partington will replace it with the most similar product in our range.
  • Partington reserves the right to repair a Partington MKII or Partington R-Series wheel / wheelset submitted under the Warranty Policy, instead of replacing it.
  • If the Partington MKII or Partington R-Series wheel / wheelset required for replacement is no longer made, Partington will replace it with the most similar product in our range.
Criteria:
  • Only original owners who purchased the Partington wheelset at a Partington retailer can submit a Warranty claim.
Process:

Original owners will be required to:

  • Access the Partington website and locate the Partington Warranty Form.
  • Complete the Warranty form.
  • Upload the original owner proof of purchase from a Partington Retailer.
  • Ensure the Partington wheelset was registered by the original owner at the time of purchase at www.partington.cc.

MULTI-YEAR CRASH REPLACEMENT PROGRAM

At Partington we offer a Multi-Year Crash Replacement Program to original owners of Partington wheels / wheelsets. If you're an original owner of a Partington MKII or Partington R-Series wheel / wheelset, and you are involved in a crash/accident, we will help you get back to riding your bike.

WHAT CAN CAUSE DAMAGE TO YOUR WHEELSET

The following are examples of how a Partington MKII or Partington R-Series wheel / wheelset may be damaged (these are examples and are not exhaustive):

  • You hit an object while riding your bike.
  • You are involved in a crash/accident while riding your bike on the road.

If you are involved in a crash/accident while riding your Partington wheelset, we recommend that you immediately stop riding your bike and visit your Partington retailer to assess whether or not your wheelset has been damaged.

YOUR ENTITLEMENT

Your entitlement under Partington's Multi-Year Crash Replacement Program is determined as follows:

  • During the First year of ownership, a qualifying wheel / wheelset will be replaced or repaired free of charge to the original owner.
  • During the Second year of ownership, a qualifying wheel / wheelset can be replaced or repaired at 50% off the MSRP to the original owner.
  • During the Third year of ownership, a qualifying wheel / wheelset can be replaced or repaired at 40% off the MSRP to the original owner.
  • During the Fourth year of ownership, a qualifying wheel / wheelset can be replaced or repaired at 30% off the MSRP to the original owner.
  • During the Fifth year of ownership, a qualifying wheel / wheelset can be replaced or repaired at 20% off the MSRP to the original owner.
  • After the Fifth year, the Partington Multi-Year Crash Replacement Program no longer applies, and any replacement or repair will be solely at your cost.

The discount offered is based on the MSRP of the Partington MKII or Partington R-Series wheel / wheelset. Prices of wheel / wheelset may vary by location and are subject to change. Repairs to wheel / wheelset are at the sole discretion of Partington.

IMPORTANT
  • The Partington Multi-Year Crash Replacement Program does not include shipping costs, duties, tariffs or handling fees, which are the responsibility of the original owner making the claim.
  • It is important you register your Partington MKII or Partington R-Series wheels at the Partington website at the time of purchase. Failure to do so may exclude you from this program.
  • The Partington Multi-Year Crash Replacement Program does not carry on or apply to any repaired or replacement wheels supplied under this program, and may only be applied for once in respect of each original purchase.
  • To be eligible, the Partington wheelset must be registered on the Partington website at the time of purchase.
  • The Partington Multi-Year Crash Replacement Program only applies to the original owner of the Partington wheelset.
  • The Partington wheelset must be purchased from an authorised Partington Retailer by the original owner.
  • The Crash Replacement Program only applies to Partington MKII wheels / wheelsets purchased from 1st January 2023, and Partington R-Series wheels / wheelsets purchased from 1st June 2026.
  • The Partington Crash Replacement Program only applies to wheel / wheelset damaged while riding and does not apply to wear and tear or damage that occurred in transit or transport.
  • Partington MKII and R-Series wheels / wheelsets are intended for use on tarmac roads. The Partington Crash Replacement Program is void for incidents occurring on unpaved surfaces or gravel roads.
  • The Partington Crash Replacement Program commences from the date of purchase and registration of the Partington wheelset by the original owner.
  • If the Partington MKII or Partington R-Series wheel / wheelset is not registered on the date of purchase, it will not qualify for the Partington Crash Replacement Program.
  • The Partington Crash Replacement Program does not re-start when a wheel / wheelset has been replaced under the program.
  • Partington reserves the right to repair a Partington MKII or Partington R-Series wheel / wheelset submitted under the program, instead of replacing it.
  • If the Partington MKII or Partington R-Series wheel / wheelset required for replacement is no longer made, Partington will replace it with the most similar product in our range.
  • Partington reserves the right to deny coverage if we determine at our discretion that the Crash Replacement Program is being abused.
HOW TO SUBMIT A CRASH REPLACEMENT CLAIM

Criteria:

  • Only original owners who purchased the Partington wheelset at an authorised Partington retailer can submit a Crash Replacement claim.

Process:

Original owners will be required to:

  • Access the Partington website (www.partington.cc) and locate the Partington Crash Replacement form.
  • Complete the Crash Replacement form.
  • Upload proof of purchase from an authorised Partington Retailer.
  • Ensure the Partington wheelset was registered by the original owner at the time of purchase at www.partington.cc.
  • Supply all information required by Partington to review the claim.

Partington will review and assess the information submitted by the original owner, cross-check against any previously collected information, and advise whether or not the Partington MKII or Partington R-Series wheel / wheelset qualifies under the Crash Replacement Program. If the wheel / wheelset qualifies, Partington will determine whether it can be repaired or if it needs to be replaced.

COMMUNICATIONS

The original owner will receive communication at the following stages:

  • When the Crash Replacement Program claim has been submitted.
  • When a decision has been made by Partington on the submitted wheel / wheelset.
  • When there is a cost relating to repair or replacement on a qualifying claim, including any shipping, duties, tariff or handling costs payable.